Hamster POS provides a comprehensive solution for managing product references and warranties. Easily track products, record warranty details, and handle post-sale services, enabling better customer experiences and smoother business operations.
Hamster POS is trusted by over 10,000 clients worldwide *
~10K locations around the world trust Hamster POS **
Our experts have been guiding entrepreneurs for over 10 years
Assign reference numbers or SKUs to every product in your inventory for simplified tracking and easy identification.
Categorize items by type, brand, model, and other attributes for better organization and management.
Manage product references across multiple locations or warehouses to keep track of stock levels in real-time.
Easily track and manage product warranties to enhance customer satisfaction and streamline after-sale services.
Assign reference numbers or SKUs to every product in your inventory for simplified tracking and easy identification.
Ensure that IMEI numbers are securely stored and accessible only by authorized personnel.
Quickly search products by their IMEI numbers to verify authenticity, check warranty status, or confirm the product’s service history.
For businesses dealing with mobile phones, electronics, or devices requiring unique identification , service, and security management.
Automatically track start and end dates of warranty coverage for each product, ensuring you stay on top of expiration dates.
Define and record specific warranty terms, including coverage details, service centers, and conditions.
Set up automatic notifications to remind both you and your customers when a warranty is about to expire or needs attention.
Track products returned for warranty claims or repairs, including reasons for return, condition, and resolution status.
Maintain a comprehensive record of repairs, service requests, and product servicing, ensuring full visibility into the product’s post-sale lifecycle.
Manage replacements efficiently, ensuring that the customer receives the right product and all necessary documentation.
Automatically update stock levels when a product is sold, returned, or replaced, ensuring accurate inventory data in real-time.
Set up low-stock alerts to ensure you have enough stock for high-demand products, especially for those with active warranties or frequent service requests.
Manage product references, warranty statuses, or IMEI information in bulk, saving time when updating large volumes of inventory.
Provide superior customer service with easy access to warranty details, repair statuses, and service history. Customers can easily track their warranty status and get support for their product concerns.
Customer Profiles: Link warranty and service information to customer profiles, allowing your team to quickly access product details and past warranty claims.
Customer Notifications: Automatically notify customers about warranty expirations, service updates, or when their product is ready for pickup or return.
Support Tickets: Enable customers to submit warranty claims or service requests through an online portal or through customer service representatives.
Generate detailed reports showing the frequency of warranty claims by product, manufacturer, or category.
Track which products have higher return rates or are prone to defects, helping you manage your inventory and supplier relationships more effectively.
Collect customer feedback related to warranty claims and service, helping you improve your processes and identify areas for improvement.
Generate and print barcode labels and IMEI tags for easy product identification and stock control. This feature makes it easy for your team to scan products, check warranty status, and update inventory with minimal effort.
• Barcode Labeling: Print and attach barcode labels to your products for easy scanning during transactions or stocktaking.
• IMEI Tagging: Print IMEI-specific tags for electronics or mobile devices, ensuring you can track the unique identifiers for each item.
• Custom Label Designs: Design and print labels with essential information such as the product name, warranty period, and IMEI number.
Manage your product references, IMEI numbers, and warranty details seamlessly, improving efficiency and customer satisfaction.
Manage all product references, IMEI numbers, and warranty information in one place, streamlining your operations and improving efficiency.
Enhance post-sale support with easy tracking of warranty claims, repairs, and replacements, leading to higher customer satisfaction.
Automatically update inventory levels as products are sold, returned, or replaced under warranty, ensuring that your stock levels are always accurate.
Safeguard product data, such as IMEI numbers and warranty details, with secure storage and easy access when needed.
Use comprehensive reports and analytics to identify trends, manage returns, and optimize your inventory and warranty processes.
Contact us today to learn more about how we can help optimize your item reference and warranty processes.