At Hamster POS, our Table Reservation and Reservation Management System is designed to enhance your restaurant’s efficiency, streamline the guest experience, and optimize seating management. Our system offers an intuitive and comprehensive platform to seamlessly manage reservations, guest preferences, and table assignments, ensuring your restaurant runs smoothly while providing an exceptional dining experience.
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~10K locations around the world trust Hamster POS **
Our experts have been guiding entrepreneurs for over 10 years
Manage all customer reservations in one centralized system. Guests can easily book tables online or through your system, while your staff gains a real-time overview of upcoming reservations. This feature ensures that you are always prepared, helping you provide timely service and a memorable experience for every guest. Automatically identify incoming calls with our built-in Caller ID feature. This allows for quick and accurate customer identification, reducing wait times and improving communication with your clients.
Our system displays real-time table availability, allowing guests to book their preferred time and date without any conflicts or overbooking.
The system takes into account your table capacities to provide a more organized experience for customers.
Guests can easily select their table and time using a simple and fast system.
Enhance customer experience and organize seating to ensure complete satisfaction.
Customize your reservation system with flexible settings such as party size, reservation duration, and dining preferences like window seats or special needs.
When your restaurant reaches full capacity, our waitlist management feature allows guests to join the waitlist easily. They can receive notifications when their table is ready via email or SMS, ensuring they are updated throughout the process. This functionality helps maximize seating turnover and reduces customer dissatisfaction during peak times.
Automated reservation confirmations are sent immediately after booking, ensuring both the guest and your team are on the same page. Reminder notifications via email or text reduce no-shows by sending timely alerts to guests before their reservation, ensuring a smoother guest experience.
Allow guests to submit special requests during the reservation process, such as dietary preferences, allergies, or occasions like birthdays and anniversaries. Our system automatically flags these requests, ensuring your staff is prepared to accommodate any special needs or celebratory moments.
Our system allows you to track VIP guests and provide them with priority booking. Special preferences for VIP customers are automatically recognized, and reservations can be automatically assigned to your most loyal patrons, ensuring that they receive an exclusive and personalized experience.
Table management tools help you optimize your seating arrangements based on factors like table size, guest preferences, and party size. Our system allows for quick and easy assignment of tables, making the seating process more efficient and ensuring that your restaurant runs smoothly, even during peak hours.
Gain powerful insights into your restaurant’s performance with detailed reports on reservation patterns, customer preferences, and seating trends.
Manage reservations across multiple locations from a centralized platform to ensure consistency and a unified guest experience.
Allow guests to book tables online or via a mobile app, providing a flexible and user-friendly experience.
Access detailed reports to track trends, optimize operations, and improve guest satisfaction.